Conditions consistent with the Operating Schedule
The premises shall operate the "Challenge 25" Proof of Age Policy to prevent the sale or supply of alcohol to persons under 18 years of age. The policy shall require any person who appears to be under the age of 25 years to produce one of the following forms of identification:
A recognised proof of age card credited under the British Retail Consortiums Proof of Age Standards Scheme (PASS);
Photo driving licence;
Passport.
Notices shall be prominently displayed advising customers of the “Challenge 25” policy.
All point of sale staff shall undergo training in the challenge 25 proof of age scheme and all other relevant policies with a record kept of the date of training, signed by the member of staff and the trainer. Training shall be refreshed at least every 12 months and each entry shall be retained for a period of 12 months from date of completion. This record shall be made available for inspection by Lincolnshire Police Officers or other relevant authority.
A CCTV system shall be installed, recording and maintained in working order and operated at the premises to the satisfaction of Lincolnshire Police, specifically:
a) There shall be a minimum of one high resolution colour camera, fitted in a weatherproof housing, for external coverage of the entrance.
b) There shall be a minimum of one high-resolution colour camera fitted to each public entrance/exit. To provide a quality head and shoulder image for facial recognition/identification purposes of all persons entering the premises.
c) There shall be sufficient cameras able to cope with the normal operating illumination to reasonably cover all licensed public areas.
d) Recordings must be kept for a minimum of 31 days and endorsed with the accurate, correct time/date (BST/GMT adjusted).
e) Police and/or Authorised Licensing Officers shall be able on attendance to view immediate playback of any incident without the necessity for download.
f) Recordings of incidents at the premises must be provided to the police following lawful request.
g) A member of staff shall be on the premises at all times they are open to the public who is capable of operating the CCTV system and providing recordings on request. When this is not possible recordings shall be provided within 24 hours of the original request.
h) Recording equipment shall be housed in a secure room/cabinet where access and operation is strictly limited to authorised persons.
i) All equipment shall have constant time/date generation, which must be checked for accuracy on a daily basis.
j) The CCTV system should be maintained and checked every 12 months, with the installing company, or if this is not possible another reputable company, producing a letter of compliance.
k) In the event of a system malfunction, the Designated Premises Supervisor or the Premises Licence Holder must immediately record details of this malfunction in the premises refusals/incident book. Arrangements for its repair must be made without delay.
An incident/refusals book/electronic record shall be kept at the premises, in which details of crime and/or disorder relating to the premises shall be recorded. This log shall contain the following details;
Time, date and location of incident/refusals.
Nature of the Incident/refusal.
Names, addresses and contact details of persons involved.
Result of the incident/refusals.
Action taken to prevent further such incidents.
Each entry signed/reviewed by the DPS or other responsible person employed at the premises and so authorised by the DPS; and Retained for a period of no less than 12 months and made available to Lincolnshire Police/responsible authorities for inspection upon request.
All spirits and disposable e-cigarettes will be stored and sold from behind the counter.
All alcohol, tobacco and e-cigarettes will be purchased from established and bona fide wholesale traders and orders / purchases shall only be made by the Licence Holder or the Designated Premises Supervisor.
Customer notices to be displayed at all exits asking patrons to please leave the premises quietly and respect the needs of local residents.
Deliveries necessary for business operations will be scheduled or conducted to minimize nuisance, avoiding unsociable hours where possible.
Staff arriving early or leaving late will be instructed to act in a manner that avoids causing disturbance, particularly when receiving goods outside trading hours.
Customers will be asked not to congregate loudly outside the premises.
Prominent notices warning customers of potential criminal activity, such as theft, will be displayed.
A logbook or recording system will be kept on the premises to document inspections, safety checks, and compliance with any public safety conditions attached to the licence.
The logbook will be made available for inspection by authorized personnel under the Licensing Act 2003 or related legislation.