Conditions Consistent with the Operating Schedule
Staff training to be up to date and reviewed regularly.
Policies to be relevant, up to date and reviewed regularly.
Notice to be displayed informing of normal opening hours.
Custom will not be sought by means of personal solicitation outside or in the vicinity of the premises.
Prominent, clear, legible signs to be displayed at the exit to the premises to request customers respect nearby residents with regard to noise and when vacating the area of the premises to do so quietly.
The licensee shall ensure all staff arriving and leaving the premises outside of the business operating hours should conduct themselves in a manner to cause as little nuisance or disturbance to local residents as possible.
Any movements of bins or goods after 23:00 should be kept to the upmost minimum to reduce the level of noise produced.
Any lighting provided outside of the premises should be not cause disturbance to nearby residents.
Signs promoting 'challenge 25' to be displayed.
All staff to be trained about the requirements for identification and age with relation to the purchase of licence products, all details relating to such training to be recorded and kept upto date and available for inspection and kept on the premises at all times.
A CCTV system shall be installed, recording and maintained in working order and operated at the premises to the satisfaction of Lincolnshire Police, specifically:
There shall be a minimum of one high resolution camera fitted in a weatherproof housing, for external coverage of the entrance.
There shall be a minimum of one high-resolution colour camera fitted to the public entrance/exit to provide a quality head and shoulder image for facial recognition/identification purposes of all persons entering the premises.
There shall be sufficient cameras able to cope with the normal operating illumination to reasonably cover all licensed public areas.
Recordings must be kept for a minimum of 31 days and endorsed with the accurate, correct time/date (BST/GMT adjusted).
The frame rate shall be maintained to a standard whereby any footage produced is of sufficient quality to be of evidential use.
Police and/or Licensing Officers shall be able on attendance to view playback of any incident without the necessity for download.
Recordings of incidents at the premises must be provided to the police following lawful request.
A member of staff should be on the premises at all times they are open to the public who is capable of operating the CCTV system and providing recordings on request. When this is not possible recordings will be produced at the nearest Police station within 24 hours of the original request.
Recording equipment shall be housed in a secure room/cabinet where access and operation is strictly limited to authorised persons
An incident book shall be kept at the premises, in which details of crime and/or disorder relating to the premises shall be recorded, the incident book shall contain the following details:
Time, date and location of incident, nature of the incident, names, addresses and contact details of the persons involved. Results of the incident, action taken to prevent further such incidents. Each entry signed by the DPS or other responsible person employed at the premises and so authroised by the DPS.
The incident book shall be made available on request, each entry shall be retained for a period of 12 months from date of completion.